Mostpale Terms & Conditions — In Plain Language, in Bengali

These terms and conditions apply to the use of the Mostpale platform (website and mobile app). By creating an account or using the platform, you are considered to have accepted these terms.

Mostpale is an online gaming platform operating under an international gaming licence, offering slots, Live Casino, crash games, Sports Betting, and online lottery. The specific rules applicable to each service are outlined in the relevant sections of these terms and conditions.

If any part of the terms and conditions is unclear, reach out to Mostpale's support team — they're ready to walk you through it in detail.

To open an account with Mostpale, you must meet the following requirements:

• You must be at least 18 years old. Mostpale may request proof of age at any time.
• A maximum of one account per person is permitted. If multiple accounts are found under the same identity, all accounts may be closed.
• All information provided at registration must be accurate. Providing false information may result in your account being closed at any time.
• You are responsible for keeping your account secure. Never share your password with anyone.

Mostpale follows a KYC (Know Your Customer) process. Identity verification may be required before large withdrawals or for security reasons. This process is in place to protect members.

Your account is for your personal use only. Placing bets on behalf of others or sharing your account is a violation of our terms.

Mostpale currently supports transactions via bKash, Nagad, Rocket, and bank transfer. Mostpale reserves the right to modify existing payment methods or add new ones at any time.

• Minimum Deposit: ৳200. A welcome bonus generally applies to your first deposit.
• Minimum Withdrawal: ৳500. Account verification must be completed before any withdrawal.
• Processing time: Deposits are generally instant. Withdrawals are processed within a maximum of 24 hours.
• Currency: All transactions on Mostpale are processed in Bangladeshi Taka (BDT).

Withdrawal requests are verified to prevent fraud and money laundering. If a withdrawal appears suspicious, Mostpale may place it on hold and conduct an investigation.

Mostpale may cancel a withdrawal request if multiple accounts belonging to the same person attempt a withdrawal, or if a withdrawal is attempted without meeting the bonus conditions.

Mostpale regularly offers a variety of bonuses and promotions. Each offer has its own conditions, which are clearly stated on the offer page. Always read those conditions before claiming a bonus.

General rules for claiming bonuses:

• Before claiming a bonus, make sure you have opted into the relevant offer — some bonuses are credited automatically, while others must be claimed manually.
• Bonus funds cannot be withdrawn until the wagering requirements have been met.
• Not all games contribute equally when wagering with bonus funds. Typically, slots count at 100%, while table games contribute at a lower rate.
• Every bonus has an expiry period — if the conditions are not met within the specified time, the bonus will be forfeited.
• Attempting to claim bonuses through multiple accounts may result in all bonuses being cancelled and the accounts closed.

Mostpale reserves the right to modify, suspend, or cancel any promotion at any time. However, the terms of an active offer are generally not changed while that offer is still running.

All games on Mostpale use certified RNG (Random Number Generator) technology. Game outcomes are entirely random and not predetermined. No one can influence the result of any game — neither members nor Mostpale.

• The rules and payout structure for each game are available within the game's interface.
• If a game is interrupted mid-round due to a technical issue, Mostpale will make a decision based on the recorded state of that round.
• Winnings obtained by exploiting bugs or glitches in a game may be voided.
• In Sports Betting, bets are settled based on the official match result. Bets on cancelled matches are refunded.
• In Live Casino, the dealer's decision is final.

Any attempt to gain an unfair advantage — such as using bots, software to manipulate games, or colluding as a group to benefit one side — is strictly prohibited by Mostpale. If such activity is detected, the account may be permanently closed and all winnings forfeited.

Mostpale places the highest priority on protecting members' personal information. All data is securely stored and transmitted using SSL encryption technology.

• Members' personal information is never sold to third parties.
• In certain specific circumstances — such as legal obligations or fraud investigations — information may need to be shared.
• Never share your Mostpale account password with anyone — Mostpale staff will never ask for it.
• If you notice any suspicious activity on your account, contact Mostpale support immediately.

For full details on how your data is collected and used, please read Mostpale's Privacy Policy page.

Members are responsible for the security of their own accounts. Use a strong password and change it regularly. We advise against logging in over public Wi-Fi.

Mostpale believes gaming should be a healthy form of entertainment. When gaming starts causing stress or financial problems instead of fun, it's important to seek help.

Mostpale offers the following Responsible Gaming features:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a limit on how much you're comfortable losing within a given period.
• Session Timer: A reminder of how long you have been playing.
• Cooling-Off: Temporarily suspend your account for a set period of time.
• Self-Exclusion: The option to suspend your account for an extended period.

Protecting minors from gambling is one of Mostpale's foremost responsibilities. If you become aware of any minor using Mostpale, please contact support immediately.

Mostpale may suspend or permanently close an account without notice under the following circumstances:

• If multiple accounts are found.
• Registering with false or inaccurate information.
• If there is evidence of intentional violation of bonus terms.
• If evidence of cheating or the use of automated software is found.
• If there is reasonable suspicion of money laundering or fraud.
• If identified as a minor.

If an account is closed, any valid balance (excluding bonuses) will generally be returned, unless the closure was due to fraud. Contact support regarding any refund.

Members can also close their own account by contacting support. You will have the opportunity to withdraw your balance before the account is closed.

Mostpale may update these terms and conditions at any time. For significant changes, members will be notified in advance via email or app notification.

Continued use of the platform after updated terms take effect will be considered acceptance of the new terms. If you do not wish to accept the new terms, you will have the option to close your account.

For any questions or complaints regarding these terms and conditions:

• Email: support@mostpale.best
• Live Chat: Available on Mostpale 24/7
• Help Center: Help Centre page A detailed guide is available

These terms and conditions are written in Bengali. In the event of any conflict between the Bengali version and any other language version, the Bengali version shall be considered authoritative.